SitSignal
Identity · Connect · Payments
Accountable care starts with trusted sitters.
SitSignal uses Stripe Identity, Stripe Connect, and Stripe Payments to verify every sitter and power fast, reliable payouts. Your data stays safe — none of it lives on our servers.
Security built in.
By partnering with Stripe, we handle your personal data with enterprise-grade systems — not stored on our servers.
A fair $5 fee
The one-time fee covers identity verification and keeps fake accounts off a platform built on trusted care.
Bank-grade security
Stripe handles the sensitive identity workflow so your documents and data stay inside a trusted, global infrastructure.
Automated payouts
Stripe Connect routes your earnings directly to your bank account and supports tax reporting automatically.
Stripe Payments
Clients pay for bookings via Stripe — major cards, Apple Pay, and Google Pay. You keep 88–91% of every booking.
Your path to activation
Create your profile
Add your services, service area, and rates so clients have clear expectations of the care you offer.
Pay verification fee
Complete the one-time $5 payment that covers the direct cost of identity verification.
Verify your identity
Submit your government-issued ID through Stripe Identity to confirm you're a real provider.
Connect payouts
Link your bank account via Stripe Connect to activate payouts after bookings are completed.
Common questions
The one-time fee covers the direct cost of Stripe Identity verification. Accountability builds trust, and this friction helps keep fake accounts and low-quality signups off the platform.
Stripe Connect is the enterprise-grade payout system SitSignal uses to send earnings to your bank account and reliably support marketplace tax workflows. It's how your payment gets from the client to you.
When a client books with you, they pay through Stripe Payments (cards, Apple Pay, Google Pay). After the booking is complete, your earnings (minus the platform fee) are deposited to your connected bank via Stripe Connect within 2–7 business days.
No. Sensitive identity and payout information is securely processed and stored by Stripe. SitSignal only receives a verification token and account status to activate your profile.
No. Because structured, accountable pet care requires profound trust, identity verification is strictly required before any sitter can accept bookings.
Standard sitters pay a 12% platform fee. Partnered sitters pay a 9% platform fee. These fees cover payment processing, customer support, and marketplace tools.
Need human help?
If you get stuck during onboarding or ID verification, don't worry. Stripe occasionally reviews submissions manually, but if it looks stuck after 24 hours, reach out.